Got a question that you can’t find the answer to on this website after checking out the Frequently Asked Questions?
If you are an Immortal, ask a question in the Forum
This is the fastest way to get a response, as your question will be visible to the community of Empower Immortals users and Advisors as well as getting attention from our support team when we’re not in-world. Alternately, you can contact us using any of the following methods in the languages listed:
Tech Support: Tess Incognito (tester.ellison)
- Send an IM within Second Life (TM)
- Drop a notecard with your query on her profile (Tester Ellison)
GameMaster: Řăźνăŋ Ŧęрęś Ďŕăčųŀ (abaddon.mortmagus) – Spanish or English
- Send an IM within Second Life (TM)
- Drop a notecard with your query on his profile (Abaddon Mortmagus)
Alternatively, you can Email the support team by clicking here.We will endeavour to respond to your query within 24 hours max regardless of how it is raised. If you haven’t received a response within 24 hours, please follow up, as IMs, notecards and even emails can get lost in transmission.